PHARMACY MANAGEMENT SYSTEM (PMS)
Software to manage data concerning the treatment of patients, dispensing of prescriptions, control of inventory, billing of claims, compliance with laws and regulations, and communications with other health care professionals.
POINT OF SALE (POS)
Management hardware and software to assist in retail transactions of prescriptions and nonprescription products at the point of interaction with patients and/or their representatives. Most solutions have inventory management, reporting, and electronic signature capture functionalities.
INTERACTIVE VOICE RESPONSE (IVR)
This is a communication solution designed to offer an alternative interface for patients to interact with their pharmacy via telephone. Functionality has expanded to include professional messaging, emergency forwarding, outbound messaging, mobile interaction, and web interaction.
WORKFLOW (WF)
Technology solution to standardize the coordination of movement of product and
information throughout all of the steps required to manage and dispense a prescription
in a pharmacy from patient intake to payment. These solutions may be integrated or
stand alone. Specific checkpoints of the process may differ between vendors and
applications.
AUTOMATION (AUTO)
Hardware solution to perform repetitive functions associated with filling a prescription. These solutions are designed to fit in workflow patterns and interface with a PMS. The functionality may range from counting devices, used to verify manual counting, to full robotic solutions, which automate every component of a prescription fill.
LONG-TERM CARE (LTC)
Solutions spanning PMS, WF, and AUTO that assist in the service of the specific
requirements of long-term care facilities.
MISCELLANEOUS (MISC)
Security, digital presence,etc...